Cart

Cloud Status Dashboard

This page provides status information on the services that are part of Cloud Platform. Check back here to view the current status of the services listed below.

Operations Incident #20008

We are experiencing an issue with Cloud Logging beginning at Friday, 2020-09-25 06:50 US/Pacific. Symptoms are increased error rates and potentially latency upon reading, filtering or querying logs. Writing logs are not affected. Mitigation work is already underway by our engineering team. The mitigation is expected to complete by Friday, 2020-09-25 11:00 US/Pacific. We will provide more information by Friday, 2020-09-25 11:30 US/Pacific at the latest.

Incident began at 2020-09-25 07:08 and ended at 2020-09-25 10:36 (all times are US/Pacific).

Date Time Description
Sep 25, 2020 10:36

The issue with Cloud Logging has been resolved for all affected projects as of Friday, 2020-09-25 10:30 US/Pacific. We thank you for your patience while we worked on resolving the issue.

Sep 25, 2020 10:20

Description: Mitigation work is already underway by our engineering team. Current data indicates that error rates decreased approximately by half from 25% to 11% in projects affected by this issue. The mitigation is expected to complete by Friday, 2020-09-25 11:00 US/Pacific. We will provide more information by Friday, 2020-09-25 11:30 US/Pacific at the latest. Diagnosis: Listing or reading logs return an error message such as: "An unknown error has occurred. No additional information was provided.". Workaround: None at the moment.

Sep 25, 2020 09:30

Description: We are experiencing an intermittent issue with Cloud Logging beginning at Friday, 2020-09-25 06:50 US/Pacific. Symptoms: increased error rates and potentially latency upon filtering or querying logs. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2020-09-25 10:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Listing or reading logs return an error message such as: "An unknown error has occurred. No additional information was provided.". Workaround: None at the moment.

Sep 25, 2020 09:27

Description: We are experiencing an intermittent issue with Cloud Logging beginning at Friday, 2020-09-25 06:50 US/Pacific. Symptoms: increased error rates and potentially latency upon filtering or querying logs. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2020-09-25 09:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Listing or reading logs return an error message such as: "An unknown error has occurred. No additional information was provided.". Workaround: None at the moment.

  • All times are US/Pacific