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Google Compute Engine Incident #20008

Issue with Compute Engine API

Incident began at 2020-07-28 01:55 and ended at 2020-07-28 05:30 (all times are US/Pacific).

Date Time Description
Jul 28, 2020 05:30

The issue with Compute Engine APIs is believed to be affecting a very small fraction of requests from customer projects and our Engineering Team is working on it. If you have questions or are impacted, please open a case with the Support Team and we will work with you until this issue is resolved. No further updates will be provided here. We thank you for your patience while we're working on resolving the issue.

Jul 28, 2020 04:27

Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Tuesday, 2020-07-28 05:00 US/Pacific. We will provide more information by Tuesday, 2020-07-28 05:30 US/Pacific. Diagnosis: Calls to setCommonInstanceMetadata, and some other endpoints, fail or take a long time to execute. This also a Workaround: Customers should retry any failed operations.

Jul 28, 2020 03:27

Description: We've received a report of an issue with Google Compute Engine as of Tuesday, 2020-07-28 00:57 US/Pacific. About 20% of calls to the API endpoint setCommonInstanceMetadata are failing or taking a long time. This is commonly used by GKE which is also affected by this outage. Some other API calls may also be affected. Our engineering team continues to investigate the issue. We will provide more information by Tuesday, 2020-07-28 04:30 US/Pacific. We apologize to all who are affected by the disruption. Diagnosis: Calls to setCommonInstanceMetadata, and some other endpoints, fail or take a long time to execute. This also a Workaround: Customers should retry any failed operations.

Jul 28, 2020 02:29

Description: We've received a report of an issue with Google Compute Engine as of Tuesday, 2020-07-28 00:57 US/Pacific. About 20% of calls to the API endpoint setCommonInstanceMetadata are failing or taking a long time. This is commonly used by GKE which is also affected by this outage. Some other API calls may also be affected. We will provide more information by Tuesday, 2020-07-28 03:30 US/Pacific. Diagnosis: Calls to setCommonInstanceMetadata, and some other endpoints, fail or take a long time to execute. Workaround: Customers should retry any failed operations.

  • All times are US/Pacific