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Google Compute Engine Incident #19012

Issues with PD-SSD in us-east1-b zone

Incident began at 2019-12-07 10:46 and ended at 2019-12-07 13:53 (all times are US/Pacific).

Date Time Description
Dec 07, 2019 13:53

The issue with SSD Persistent Disk has been resolved for all affected volumes as of Saturday, 2019-12-07 13:51 US/Pacific. We thank you for your patience while we've worked on resolving the issue.

Dec 07, 2019 13:03

Description: Mitigation work is still underway by our engineering team. Current data indicates that approximately 0.01% of PD-SSD volumes in us-east1-b are affected by this issue, from a peak of approximately 8.45%. At this time, the issue is contained, and we can confirm that this is only impacting us-east1-b. We will provide more information by Saturday, 2019-12-07 14:02 US/Pacific. Diagnosis: High IO wait times, failed IO operations, or IO Operations taking over 2 seconds to complete Workaround: None at this time

Dec 07, 2019 11:55

Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Saturday, 2019-12-07 12:42 US/Pacific. Diagnosis: Seeing High IO wait times, failed IO operations, or IO Operations taking over 2 seconds to complete Workaround: None at this time

Dec 07, 2019 11:30

Description: We are experiencing an issue with SSD Persistent Disk and SSD Regional Persistent Disks,beginning at Saturday, 2019-12-07 06:45 US/Pacific. Symptoms: High IO wait times, IO operations failing or taking over 2 seconds to complete. Self-diagnosis: Seeing High IO wait times, failed IO operations, or IO Operations taking over 2 seconds to complete Workaround: N/A Our engineering team continues to investigate the issue. We will provide an update by Saturday, 2019-12-07 12:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Seeing High IO wait times, failed IO operations, or IO Operations taking over 2 seconds to complete Workaround: None at this time

  • All times are US/Pacific