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Google App Engine Incident #20007

App Engine Standard returning elevated HTTP 500 errors in us-central1

Incident began at 2020-10-06 07:41 and ended at 2020-10-06 09:17 (all times are US/Pacific).

Date Time Description
Oct 06, 2020 09:17

The issue with Google App Engine has been resolved for all affected users as of Tuesday, 2020-10-06 09:13 US/Pacific. We thank you for your patience while we worked on resolving the issue.

Oct 06, 2020 08:56

Description: We are experiencing an issue with Google App Engine in us-central1 beginning at Tuesday, 2020-10-06 06:45 US/Pacific. Symptoms: Elevated HTTP 5XX errors from containers and/or increased latency from Google App Engine Standard deployments in us-central1. These failures are viewable in Cloud Logging. Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Tuesday, 2020-10-06 09:15 US/Pacific. We will provide more information by Tuesday, 2020-10-06 09:15 US/Pacific. Diagnosis: Elevated HTTP 5XX errors from containers and/or increased latency from Google App Engine Standard instance in us-central1. Workaround: None at this time.

Oct 06, 2020 08:38

Description: We are experiencing an issue with Google App Engine in us-central1 beginning at Tuesday, 2020-10-06 06:45 US/Pacific. Symptoms: Elevated HTTP 5XX errors from containers and/or increased latency from Google App Engine Standard deployments in us-central1. These failures are viewable in Cloud Logging. Mitigation work is currently underway by our engineering team. We will provide more information by Tuesday, 2020-10-06 09:00 US/Pacific. Diagnosis: Elevated HTTP 5XX errors from containers and/or increased latency from Google App Engine Standard instance in us-central1. Workaround: None at this time.

Oct 06, 2020 08:36

Description: We are experiencing an issue with Google App Engine beginning at Tuesday, 2020-10-06 06:45 US/Pacific. Symptoms: Elevated HTTP 5XX errors from containers and/or increased latency from Google App Engine Standard deployments. These failures are viewable in Cloud Logging. Mitigation work is currently underway by our engineering team. We will provide more information by Tuesday, 2020-10-06 09:00 US/Pacific. Diagnosis: Elevated HTTP 5XX errors from containers and/or increased latency from Google App Engine Standard. Workaround: None at this time.

Oct 06, 2020 08:16

Description: We are experiencing an issue with Google App Engine beginning at Tuesday, 2020-10-06 06:45 US/Pacific. Symptoms: Elevated HTTP 5XX errors from containers and/or increased latency from Google App Engine Standard deployments. These failures are viewable in Cloud Logging. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2020-10-06 08:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Elevated HTTP 5XX errors from containers and/or increased latency from Google App Engine Standard. Workaround: None at this time.

  • All times are US/Pacific